Privacy Policy

Introduction to Our Privacy Policy

Welcome to Metro News South Africa. This privacy policy outlines our commitment to safeguarding the personal information of our users. The policy applies to all personal information collected by Metro News South Africa via the website. In complying with the Protection of Personal Information Act (POPIA) and other relevant South African data protection laws, we ensure transparency and accountability in how we handle your personal data.

Information We Collect

At Metro News South Africa, we collect various types of personal information to enhance our service delivery and meet our journalistic obligations. This information includes, but is not limited to, names, email addresses, contact details, and location data of our users. How we collect this data may be through direct interactions on our website when you subscribe to our news updates, through direct correspondence via email or when you participate in our interviews and surveys.

Use of Your Information

The information we collect is primarily used to provide and improve our news reporting services. This includes using your data to personalize content, communicate important news updates, and conduct journalistic research. We also use this information for administrative purposes, to respond to inquiries, and to fulfill legal and regulatory obligations. Additionally, we may occasionally use your data for marketing purposes to inform you of new services or changes to our services that might interest you, always ensuring these communications align with your preferences.

Protection of Personal Information

Metro News South Africa is dedicated to protecting the personal information of our users. We apply robust security measures, including encrypted data storage and secure communication channels, to prevent unauthorized access, disclosure, alteration, or destruction of personal information. Regular audits and constant updates to our security infrastructure ensure that we adhere to high standards of data protection and security.

Sharing and Disclosure of Personal Information

We do not sell or rent personal information to third parties. Any sharing of data is strictly governed by our privacy policy and is only done with your consent or as legally required. When we share data with third-party service providers for processing on our behalf, such as email service providers or hosting services, we ensure they comply with our data protection standards and commit to confidentiality.

Your Rights and Choices

As a user of Metro News South Africa, you have specific rights concerning your personal data. These include the right to access, correct, delete, or restrict the use of your personal information. You can exercise these rights at any time by sending a request to our email at [email protected]. We are committed to facilitating your rights in compliance with South African law.

Contact Information

If you have any questions or concerns about our privacy practices, please contact us via email at [email protected]. You can also reach us by mail at 22 Wale St, Schotsche Kloof, Cape Town, 8001, South Africa. We are dedicated to addressing any issues in a timely and transparent manner.

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